What We Do

At Fleet Feet Sports, we do more than just sell shoes. Our goal is to make sure you wear the proper shoes for your unique feet. Wearing the correct shoes for your mechanics can help prevent common injuries and make your running/walking experience more enjoyable.

And don’t worry if you don’t have cookie cutter feet—we have a wide variety of widths and sizes to satisfy just about everyone. We can also accommodate for orthotics or recommend some of the inserts we sell in the store.

In order to make sure you find the perfect pair, we use the following process:

Step One: Getting to Know You

We listen carefully to your needs, take into consideration any aches and pains and evaluate your experience with your current footwear.

Step Two: Measurement

Several measurements of each foot help us determine proper sizing.

Step Three: Gait Analysis

We’ll observe your foot in motion. If you’re comfortable on a treadmill, we’ll take a short video of your feet and watch the video in slow motion to pinpoint any issues. We can also observe you on the floor if you’d rather not use the treadmill. This helps us determine how you move and the biomechanics of your gait.

Step Four: Fitting and Recommendations

Based on our findings, we’ll bring out the shoes that may work best for you. We’ll carefully inspect the fit and watch as you run or walk in each shoe. We’ll discuss the options, provide you with our recommendations and answer any questions.

Step Five: The Decision

Once we determine which shoes are good options for you, it’s up to you to decide which pair works best, and which is more comfortable for you. After all, you’ll be the one wearing the shoes…not us!

Step Six: Ready to Go

Now that you’ve made a decision, we want to make sure that you know we are committed to taking care of your additional or future needs. Plus, if you aren’t satisfied with the shoes, just bring them back, and we’ll try other options. We want everyone to have happy feet!

This process may seem lengthy, but the average fitting from start to finish only takes about 20 minutes. And the best part is that you don’t need an appointment. Just stop by during business hours!

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